Customer Feedback

Just wanted to say THANK YOU for making arrangements to help me get my SNooZA’s faster. We love them!!! What a wonderful product. Thank you very much.

Great service!

I have received my snooza and i am really impressed with the quality. Your professionalism and keeping me informed made it a pleasure doing business with you. Thank you very much!

Thank you for your excellent and quick service….snooza received today 😊very happy.

I want to say a HUGE thank you to the Snooza team!!.

From the time I made the first enquiry call, to the delivery, everything was so professional. I am so impressed with the commitment to delivery times…irrespective it was from one province to another. The quality of the products is excellent.

Thank you again! It’s so refreshing to find suppliers like Snooza.

Good morning Sally

Thanks so very much for the prompt execution of my order. I am so impressed with the product and so thankful to you, for your assistance in ensuring that I received the package in time for our visitors, even though you were on leave at the time.

You are so super efficient Sally and I love dealing with you!

Kind regards

Hi There,

I would just like to inform you that I did receive my order last week and I’m very happy with it 🙂

Thank you for the speedy delivery and great quality of the products!

All the best,

Hi SNooZA team

Our snooza arrived yesterday and I was very happy with it, really well made and a great mattress. My son slept on it last night and he is super impressed with his fold up bed. Thank you so much.

Regards,

Dear SNooZA

We are THRILLED with the purchase. Thank you for your great service.

All the best,

Hi Sally

Snoozas just arrived! I am very impressed.  Thank you so much for getting everything done for me. Best service I’ve had in the Cape since I arrived here five years ago!

Have a lovely Christmas and New Year.

Best wishes,

Hi Sally

I received my 2 denim snoozas today. They are fantastic! Really thrilled with it and the excellent service delivery and quick turn around time.

Thank you very much!

Good evening 

I would like to commend you on the excellent and efficient service that you provided in delivering our Snooza. And on top of that we are equally as happy with the product.

Many thanks

Regards,

We are thrilled with the snoozas we bought and your service was excellent! I would recommend SNooZA to everyone .

Thank you,

You are amazing thanks Sally!!!! I would like the sheet! I slept on it last night to feel what it would feel like.. a bit harder than my bed… but you can feel the softness on the very top  – like spongy.

My son loves it!!!  Thank you

I just wanted to compliment you on such a fantastic product. We have actually ordered ours to take with us when we move to Portugal in August so that when people come and visit we have something comfortable for them to sleep on.

Amazing!

Wishing you continued success in the SNooZA business.

Thank you received my snooza. Am so impressed with my dealings with you all.

SnooZA arrived today.  Thrilled with prompt service.  Many thanks.

The SNOOZAs are absolutely super. Thanks so much for all your efforts to get them here by the weekend. I am certain you will be getting orders from members of my family.

Our Snooza was delivered yesterday and we are delighted with it.  My four year old son was so excited, that he actually ended up sleeping on it last night.  It is a great ‘piece of furniture’ which serves as a comfortable fold out bed.  I know that it is going to come in very useful.

Thanks again for your prompt service and delivery.

Thank you so much.  My Snooza was delivered this morning at 8.  Superb service.

We often have our kids’ friends sleeping over and get a lot of use out of our Snooza with kids sleepovers. Recently though we had a very full house with family over Christmas and I personally used the Snooza – wow! I was blown away by the quality and comfort of the mattress. An absolute winner. We have now stocked our holiday house with them so that more guests can come and visit at once, including adults. And when they’re not in use, they make great magazine tables!

Bought the fold up navy blue for my daughters guests – in Sea Point. Fabulous mattress. And incredible service and delivery. They do go the extra mile! Extremely happy with our purchase!

This is the 3rd purchase I have made from Snooza! Sally really helped me in an emergency in February with a snooza and I must admit the service and commitment to meet the time constraint was upheld and I am impressed by this! Great quality and service!

I have safely received the SNooZA in good order today!  No problems, Very satisfied with it.

 Thank you for your prompt, speedy  and efficient service.

Thank you, very much!

Ordered item received as promised, professionally handled, from initial enquiry, through to delivery!

Your company has given ‘service excellence’ a whole new stance!!

Kind regards to the entire team!

Salim & family

Thank you for such a stellar service.

Your product was exactly as described and was delivered on the day you promised.

We urgently needed compact, yet comfortable, sleeping space for an in-hospital emergency for a parent to stay with their child.

I contacted Sally of SNooZA in Cape Town and was told that they are backed up with orders for at least a week due to the end of year rush.

After only mentioning the reason for our urgency, Sally asked me to add a note to the on-line order, and she will personally keep an eye out for it and assist where possible.

I placed the order at 13:30 in the afternoon and our SNooZA was delivered to our door by 11:30 the next morning.

A Huge Thank You to Sally and her team for going the extra mile to help out and make things that much more comfortable in an emergency.

Many thanks for the excellent service and prompt delivery! Indeed a pleasure to do business with such an exceptional company.

Keep up this fantastic service!

Love it! Super pleased with my SNooZA. Very comfortable & really well made. Thank you !

Thank you for your excellent service, I have received my SNooZA on Friday.  

My SNooza arrived yesterday in perfect condition and only days after I purchased it. I’m excited to add it to our self catering guest cottage as additional bedding and seating.

Thank you!

Thank you so much for your excellent service. My SnooZa arrived in perfect order and I am very impressed with it.

The Snooza’s arrived on time and in good order. Thank you for the prompt service!!!! Will definitely support you again.

Thank you

My Snooza arrived as scheduled and on time. I love it! Already busy placing my order for the 2^nd one! Found the order process very easy and user-friendly from start to finish.

Items arrived.  Thank you for your professionalism – what a joy to work with a company that delivers every step of the way – great service!

I received my Snooza just after 9am this morning, thanks so much for your amazing service! I can’t wait to get home to open it up!

Thanks for our awesome Snooza’s. We love them.

Received it all in good order. Very happy with it and impressed by good service.

Thank you so much for such amazing service! Prompt delivery and a great product. Looking forward to using them tonight.

Thanks for the quick reply, the cold hand wash did the trick and they still look good and didn’t shrink.

Still think they are a great product and come in handy quite regularly (multi-uses).

I received the Snoozas – it’s awesome! Thanks so much!!

Just to thank you for the SNooZa.

We love it! It’s so comfortable & such a genius product!

Thank you very much! I have received my order yesterday and I am very happy with the quality and excellent customer service.

Just to let you know that my order was delivered yesterday afternoon as promised.

I’m simply delighted with the Snooza’s and wish to thank you personally for the professional manner in which the order was executed.

I have no doubt my grandsons will be having ‘happy dreams’ when they visit.

Snooza’s arrived safe and sound – I  am a very happy pixel! Thank you for your personal touch and excellent service.

I have received my order in good condition. Your product is so versatile! 

My SNooZA was delivered this morning at 8.45 and appears to be in good condition.
Thank you very much for such efficient service.

The SNooZA’s have just arrived, and I am delighted with them.

Thanks for an excellent service.

Our SNooZA was delivered about 30 minutes ago and WE LOVE IT!!! Thanks for a stunning product and your fantastic service. 

All the best and may your business go from strength to strength. 

Just wanted to confirm receipt of my son’s SNooZA! It looks great and exactly what I saw online. Thanks a mil.

I received my delivery just after 18:00, thank you so very much for your great service! The snooza also exceeded my expectations

The SnooZa was delivered yesterday. Thank you so much. I am very happy with the product and the service rendered.

YiiipppppEEeeeeEEEEEeeeeEEEEE

They are here and I am THRILLLEDDDDD!!!!!

Got it in good order.  Thanks for your superb service.

I received both snooza’s yesterday afternoon in good order.  All smiles!!

Thank you very much for your email and for organizing the efficient delivery of the SNooZa that I ordered.    The SNooZa was delivered this morning at about 9h00, so I had none of the having to hang around waiting which is so much part of the SA scene!

The product looks good.  

I received my Snooza yesterday and wow I love it…. it’s been put into my son’s room for when he has a friends to sleep over!  Will be placing another order very soon!

Our goods arrived on Tuesday and they are in good order. Everything went very smoothly and there were no problems with the delivery.

Thank you so much.

Your couriers have just delivered the Snooza’s . They work beautifully. Thanks for the excellent service.

Hotel feedback:

1. Longevity/quality of outer fabric (ie how is it lasting)?– still looks new
2. Longevity/Firmness of the foam? – still firm
3. Quality of the fitted sheets?– did not purchase
4. Quality of the mattress protectors?– long lasting
5. Are your guests happy with them? – very happy
6. How do the staff find using them? – easy to set up and breakdown
7. Are you happy with them? – great purchase, come in very handy during the festive season
8. Any way we could improve them? – not that I can think of
9. How long do you see them being used for before needing to replace them?– they are durable and I have not had to replace any yet
10. Would you consider ordering more in the future? – definitely

Overall comments: great product – easy to store, easy to clean, easy to use – what more do you want 🙂

We received our snooza yesterday. My niece is over the moon about it.

My Snooza arrived today, cannot wait to get home and test it out!

 Thank you so much for the impeccable service you have given and I will definitely be ordering another one soon!

Thank you so much for all your help!

I have received my SNooZA in perfect condition. I love the concept and it looks just gorgeous in my home!

Thank you so much for making a plan to deliver Emma’s Snooza on Friday – she was delighted!  It is so comfortable and we’re really happy with the product.

Just received my new SNooZA, thanks very much as before a pleasure dealing with you.

Thank you for the prompt delivery – everything was received in good order and I just love the SNooZA.

What a clever and practical concept. I especially love the thickness of the mattress, I was worried that it may be a little on the thin side as many of these spare mattresses can be, but it is so thick and comfortable – the kids can’t wait to try it out.

Have already passed you advert on to friends and family so I hope you get many more orders rolling in.

Just wanted to say thanks so much – I love my SNooZA! It’s super-smart and very comfortable to sleep on…

Thank you so much for letting me know- not sure if I’ll be home but someone will be here to receive. I meant to reply to your last email but just as well because the accolades are just piling up! From your easy to navigate website and user-friendly order form to you overlooking my!!error in short payment to completing the order in the promised time frame ,to following up with notice to deliver etc. Your service has been absolutely superb. Having just started a business with my partner you are certainly an example to aspire to and emulate! Thank you again.

The cover arrived in good time, and in perfect condition. Thank you for such speedy service!!

My snooza arrived yesterday in the morning, Thank you very much, its just what i hoped it would be, i plan to test it over the weekend, will definitely give you a review once i do.

Our SNooZAs have arrived and they are fantastic. I am showing them off to all my friends.

Thank you so much for wonderful service, great quality and prompt delivery.

We received the three ottomans !

They look great. Thanks a lot for this very quick transaction. 

We will surely recommend snooza to our friends.